The Impact of Electronic Human Resource Management (e-HRM) Practices on Organizational Performance in the Banking Sector in Ampara District

Abstract

Financial institutions are at the heart of the economy’s financial stability. Most financial organizations are now widely using e-HRM practices in order to attain long-term competitive advantage. Electronic Human Resource Management (e-HRM) evolved as a result of new technology, and it leads to the elimination of administrative burdens on Human Resource (HR) professionals. However, there has been a noticeable shortage of empirical investigations on this phenomenon in the Sri Lankan setting. This study’s key contribution is to expand understanding and evaluate the influence of e-HRM practices on organizational performance. The purpose of this study was to investigate how e-HRM practices influenced organizational performance in the banking sector in the Ampara District. We used stratified random sampling with a sample size of 200 employees in the banking sector. Questionnaires were distributed to collect primary data and the data collected was analyzed using the Statistical Package for Social Sciences (SPSS 26.0). This study’s findings indicated that e-HRM has a major impact on organizational performance. Organizations that implement e-HRM practices strategically and methodically witnessed increased efficiency and effectiveness in their performance.