OVERVIEW OF CHALLENGES AND OPPORTUNITIES OF USING ARTIFICIAL INTELLIGENCE IN HUMAN RESOURCE MANAGEMENT PRACTICES

Abstract

Human capital is a crucial requirement in this competitive globe to boost the work places’ effective performance. In order to increase the workers’ performance and stand out from the competition, firms must work to adopt innovative human resource practices. In very near future, human resource management (HRM) will transition from conventional human resource management practices to most advanced practices like augmented intelligence, automation, robotics, and artificial intelligence (AI). This literature analysis was conducted to examine the potential opportunities and challenges of practicing artificial intelligence in HRM. The proliferation of AI-based HRM practical over the past ten years has provoked a delightful new series of researches under the topics of the consequences of AI adoption on both human and corporate results, and the assessment of AI-based HRM practices. The way we work is organized in businesses as a result of the adoption of these technologies. AI has the power to fundamentally decide how we live or life and work. The AI facilitates the HRM with both an opportunities and challenges. Today's HR experts are more focused on maximizing the interaction between human and automated work to provide a straightforward and understandable working environment which provide an adequate time to improve their performance. The true challenge now is how each HR department will retrain and transform their employees to grasp AI and collaborate and interact with AI and advanced machines in order to optimize their performance. In order to present a conceptual overview of AI and its favourable and unfavourable impacts on human resource, this paper will concentrate on the opportunities and challenges of using AI in Human resource management. This is done by investigating numerous journals and published articles on the emergence of artificial intelligence.